Drop in 50 calls and see what a review finds.
Send up to 50 of your own recordings from one busy day. CallSniper scores every one of them against a message taking scorecard and shows you what repeats, which is the thing a handful of spot checks never surfaces.
Step 1 of 4, Recordings.
Add up to 50 recordings.
Pick calls from one busy day. Fifty of them across a single day give the review enough to find a pattern rather than a single bad moment.
Nothing leaves this page today. Files stay in your browser while the scoring connection is finished, and the result at the end is drawn from a sample batch.
Drop your recordings here.
.wav, .mp3, .m4a, .mp4, .aac, .ogg, .flac, .opus, .webm, .wma. 0 of 50 added.
What happens to these recordings.
- Your recordings go to a cloud Trinsic owns and operates. The model that reads them runs in that same environment, so nothing travels to a public model provider.
- Customer datasets do not intermingle. Your calls, transcripts, and scores sit in an environment built for your account alone.
- The recordings stay yours. Trinsic uses them to run your own review, and anything beyond that needs your written permission.
- Ask how long audio, transcripts, and scores are kept and what deletion removes. The team puts the answer in writing before an evaluation.
How many recordings should I send?
Fifty from a single busy day works best. One day at that volume is enough for the review to separate a pattern from a single rough call, which a handful of spot checks cannot do.
Why do you verify an email and a phone number?
Free reviews cost real processing, and two verified contacts keep the capacity pointed at operators rather than scripts. It also gives the reviewer a way to reach you when the scorecard raises a question.
What happens to the recordings I send?
They go to a cloud Trinsic owns and operates, and the model that reads them runs in that same environment, so nothing travels to a public model provider. Customer datasets do not intermingle, and the recordings stay yours. Ask how long audio, transcripts, and scores are kept and what deletion removes, and the team puts the answer in writing.
Do I get the report on my own?
You see what repeats across the batch right away. The call by call detail sits behind a sign in, and a CallSniper reviewer goes through it with you, because the numbers land differently when somebody plays you the calls behind them.
See it on our calls first.
Walk a sample recording with the team, then decide whether to send your own fifty.