See the workflow. Scope it around your calls.
Start with a demo on sample data. If CallSniper fits the way your team works, agree an evaluation on your own recordings and scorecard. The team confirms pricing and terms in a proposal based on your call volume, review needs, and setup.
- Start here
Demo
See a sample call with the CallSniper team.
- Transcript and audio review
- A sample scorecard
- Your QA priorities
- Questions about your recording source
Arrange a demo
- Uses your own data
Evaluation
Send your own recordings and see them processed against your own standards.
- A representative set of calls
- Your scorecard, configured with the team
- Agreed recording transfer and access
- A review with your QA lead
Scope and terms agreed together
- By proposal
Implementation
See what a configured deployment looks like for your operation.
- Call volume and duration
- Client accounts and reviewers
- Recording source and setup
- Support and data handling terms
Request pricing for your team
Ask the team for the current pricing options and included usage. Compare the three ways to see CallSniper
Put your numbers in first.
The calculator takes your calls per day and returns the license, the processing fee at that usage level, and the monthly total.
Your call volume.
91,250 calls a month, counted across the full year.
What is included
- 30,000 calls each month
- 500 GB audio storage
- 1 Mb bandwidth
Human review, for comparison
CallSniper at this volume
$2,908.75per month
91,250 calls processed at $0.032 each.
$2,220,795 less each year than reviewing this volume by hand.
Ask for a written proposalThe math is visible.
3,000 calls a day x 365 / 12 = 91,250 calls a month. The license covers the first 30,000, which leaves 61,250 calls at the 75,000 usage level, $0.0230 each.
$1,500.00 license + $1,408.75 processing = $2,908.75 a month, $34,905 a year. Human review of the same volume at $2.06 a call runs $2,255,700 a year.
These figures come from CallSniper’s current rate card, and a written proposal confirms them for your account.
From the sample demo to a decision.
The scope and timing are agreed with your team.
- FirstDemo
Follow a sample call through its transcript and scorecard.
- NextEvaluation scope
Agree which of your recordings to use and how they will be handled.
- ThenReview together
Compare the scored calls with your QA team's own review.
- DecisionProposal
Confirm pricing, setup, and terms before making a commitment.
What a proposal covers.
The proposal sets out the implementation scope and commercial terms.
| Item | What the proposal states |
|---|---|
| Call volume | A typical month's recording count and duration, with the peak periods the account sees. |
| Quality standards | The scorecards, scripts, and critical requirements your team reviews against. |
| Account and team structure | The clients, agents, reviewers, and permissions the workspace needs on day one. |
| Setup and data handling | The call source, transfer method, retention period, and where results get delivered. |
| Contract terms | Included usage, overages, setup, term length, and the date the workspace goes live. |
Questions about getting started.
What to know before an evaluation.
How is pricing determined?
The team confirms pricing in a proposal based on your call volume, review needs, and setup. Evaluation terms are agreed in writing before your recordings are processed.
What does an evaluation cover?
Your QA lead compares the scored calls with the team's own review. That helps establish the scorecard configuration, the recording path, and the scope of an implementation.
Can we evaluate before connecting the phone system?
Yes. After the sample demo and an agreement on data handling, you can upload selected recordings. A phone platform connection is scoped with the team.
Start with the demo on sample data.
Tell us how your team reviews calls today and what you want to improve.